Last updated · May 2026
Privacy Policy
At Muse Molds we keep things simple — we only collect what's needed to process your orders, ship your molds, and offer customer support.
What we collect
- Name, email, phone (optional), shipping & billing address.
- Order details (items purchased, quantities, totals).
- Basic technical data: browser, device type, anonymous analytics.
We do not store full credit card numbers. Payments are processed securely by Shopify.
How we use your information
- To fulfill and ship your orders.
- To respond to questions, refunds, or replacements.
- To send order updates and (only if you subscribed) occasional newsletters.
- To improve our website and product range.
Third parties we work with
- Shopify — checkout and payment processing.
- USPS / UPS / FedEx / DHL — shipping & tracking.
- Email provider — order confirmations and newsletters.
- Judge.me — verified product reviews.
These services receive only the data they need to do their job.
Cookies & analytics
We use a small number of cookies to keep your cart between visits, run basic analytics, and remember preferences. You can block cookies in your browser at any time — checkout still works.
Your rights
You can request a copy of the data we hold about you, ask us to update it, or have it deleted. Email musemolds@gmail.com and we'll handle your request within 30 days.
Questions about this policy? Reach us at musemolds@gmail.com or through our contact page.
